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Organisasi Industri [12] December 6, 2008

Posted by desrinda in Organisasi Industri.
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Bab 7 buku Jones membahas tentang Creating and Managing Organizational Culture.

Culture = behaviour control.

Organizational Culture = the set of shared values and norms that controls organizational members’ interactions with each other and with people outside the organization.

Values = general criteria, standards, or guiding principles that people use to determine which types of behaviour, events, situations, and outcomes are desirable or undesirable.

Norms = standards or styles of behaviour that are considered acceptable or typical for a group of people.

Menurut Schein:

schein

Menurut Hatch:

hatch

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