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Manajemen Sistem Informasi [2] February 15, 2009

Posted by desrinda in MIS.

VALUE CHAIN = inter-organization system. It’s important for setting balance score card, which consists:
– FINANCIAL PERSPECTIVE (for share holders in terms of income/revenue/profit)
– CUSTOMER PERSPECTIVE (satisfaction, return rate, loyalty)
– ORGANIZATION LEARNING (best people, strong organization, suitable technology)

Important characteristics of information:
– relevancy
– accuracy
– timeliness
– completeness

Assignment: ERP implementation in a multinational organization.



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