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Total Quality Management [7] March 20, 2009

Posted by desrinda in TQM.
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BASIC 7 TOOLS OF QUALITY
1. Flowcharts
2. Checksheets
3. Cause & Effect Diagrams (Fishbone Diagrams)
4. Histograms (Frequency Distributions)
5. Pareto Diagrams (80/20 Rule)
6. Scatter Diagram (controllable factor vs uncontrollable factor)
7. Run Charts (for cyclic processes)

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